The PayTrace platform was built for merchants like you, who are eager to change the way they look at payments. We want to make sure you get off to a great start. So, please consider a few items as you begin your journey with us.
1. Take a dive into our welcome video and watch our demo videos.
This is the easiest way to get a good start with PayTrace and how our system is set up. You can find all of these on our Demo Videos page.
2. Catch our blog and podcast.
Our blog is a sure-fire way to keep up to date with all things regarding the PayTrace platform. We’re here to make sure you’re aware of card brand enhancements, product updates, and lots of cool webinars. While you’re there, listen to the PayTrace Podcast on Apple or Spotify. We made it specifically for merchants starting with our platform.
3. Ensure you can reach Client Services.
There’s no secret here — just jot down this URL: paytrace.net/contact. Our support team regularly gets 5-stars for their commitment to merchants, in-depth knowledge of our software and the payment industry, and their prompt response times.
4. Provide feedback in our survey: “Voice of Customer.”
Every few months, we’ll check in with your admin user to see how you feel we’re doing. Our Product and Support teams keep a close eye on feedback, and we want to know how you’d like us to grow with your business.
5. Shout out on social media.
We hope you’re excited to be part of the PayTrace network of merchants across the U.S. Please share the news using #PayTrace on your favorite social media network.
If you haven’t already, please send us a recent statement for a free review. Think of it as our way of showing you the proof in the pudding — this is how you escape all those offers of lowering your processing costs. By using PayTrace, you’ve got tools on-hand to largely eliminate the cost of accepting credit cards.
As we close out this blog, our 5-star Client Services team is ready to answer any questions you may have. Available by email at firstname.lastname@example.org or by phone (888) 806 6545, our team is here to work toward solutions.